Mercure Newport, Newport (Gwent) ➤ Reviews, Rooms & Prices 2025

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About the Hotel

Chartist Tower Upper Dock Street, Newport (Gwent), United Kingdom

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Standard Twin Room

Max:

2 persons

17 m²

Bed options:

2 Single beds

Shower

Heating

room details

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Standard Double Room

Max:

2 persons

17 m²

Bed options:

1 King-size bed

Shower

Heating

room details

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Standard Double Room Disability Access

Max:

2 persons

26 m²

Bed options:

1 King-size bed

Shower

Heating

room details

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Getting around

A list of all available modes of transport

City Centre

Newport (Gwent)400 m

Airports

Cardiff (CWL) 47.6 km

Bristol (BRS) 55.0 km

Bus

Bus stop100 m

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Wi-Fi

Parking

Luggage storage

24-hour services

24-hour reception

24-hour security

General

No smoking on site
Wi-Fi
No parking
Safe deposit box
24-hour reception
Express check-in/ -out
No pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Luggage storage
Lift
Smoke detectors
Fire extinguishers
Key card access
Key access

Sports & Fitness

Fitness centre
Hiking

Guest Parking

Electric kettle

Services

Pet amenities available
Room service
Housekeeping
Laundry
Dry cleaning
Welcome drink

Dining

In-room breakfast
Restaurant
Bar/ Lounge area
Packed lunches
Special diet menus

Business

Meeting/ Banquet facilities
Fax/Photocopying

Children

Cots
Children's buffet
Board games

Facilities for people with disabilities

Toilet for disabled
Bathroom for disabled

Spa & Leisure

Sun terrace

Room features

Air conditioning
Heating
Terrace
Garden furniture
Ironing facilities

Bathroom

Free toiletries
Sink

Self-catering

Electric kettle

Media

Flat-screen TV
AM/FM alarm clock

Room decor

Carpeted floor

Location

Chartist Tower Upper Dock Street, Newport (Gwent), United Kingdom

Map view

Chartist Tower Upper Dock Street, Newport (Gwent), United Kingdom

City landmarks

Castle

Newport Castle

820 m

Park

Belle Vue Park

1.3 km

Church

Cathedral Church of St Woolos

1.3 km

Rodney Road

Rodney Parade

820 m

Theatre

The Riverfront Newport

820 m

Shopping Area

Friars Walk Shopping Centre

820 m

Park

Tredegar House Caravan Park

1.4 km

Llanvair Discoed Shirenewton

Llanmelin Wood Hillfort

740 m

Bridge

Newport Transporter Bridge

2.2 km

Park

Beechwood Park

2.2 km

Park

Tredegar House

3.7 km

Cardiff Rd

Tredegar House Country Park

2.8 km

Acacia Avenue

Somerton TARDIS

2.5 km

Museum

National Roman Legion Museum

3.8 km

Museum

Caerleon Roman Fortress and Baths

3.8 km

Aberthaw Rd

Lliswerry Pond

3.0 km

Museum

Caerleon Amphitheatre

3.6 km

Broadway

Isca Augusta

3.5 km

Unit 20 Estuary Road Queensway Meadows

Newport Medieval Ship Project

3.9 km

Church

Saint Cadoc's Church

3.8 km

The Twenty Ten Bridge

4.8 km

Cwmbran NP44 3YJ

Llantarnam Abbey

4.8 km

Llanyrafon Community Hall Llanfrechfa Way Llanyrafon

Llanyrafon Manor

6.6 km

Nearby

Commercial street

Chartist Commemorative Sculpture

30 m

Bridge

Newport City Footbridge

380 m

Mall

Newport Arcade

240 m

Church

St Paul's Church

320 m

2 Emlyn Street

Kingsway Shopping Centre

330 m

Austin Friars

The Vision of St. Gwynllyw

60 m

Commercial Street

Stand and Stare

320 m

Restaurants

Continental Eaterie

50 m

3 Corn street Friars Walk

Costa Coffee

100 m

22-23 Commercial Street

Kettle Cafe

80 m

4-7 Commercial Street Unit 7A

Frankie & Benny's

80 m

Usk Way Friars Walk Shopping Centre

Coffee#1

160 m

Friars Walk Unit 20A

Krispy Kreme Newport

180 m

Unit K1

Las Iguanas

310 m

75 Friars Walk Shopping Centre Usk Plaza

Dutchy's Jamaican Jerk Shack

350 m

15 North Street

Reviews and Ratings

Feedback from previous guests about their experience.

74%

liked the hotel and would stay again

Great views

Convenient location

Small rooms

Lack of professional service

7.4/10

Very good

Rooms

7.3

Location

7.5

Service

7.3

Dining

8.0

Michael

United States, April 2024

7.4/10

The hotel had wonderful views, but the room I initially got was small for the price I paid. However, they promptly changed it within an hour, which was impressive. The service staff was polite and helpful, although not overly professional. The location was convenient for us, being close by while also being in a stylish pedestrian zone. The dining experience offered a wide range of delicious options. Overall, a good stay with some room for improvement.

Rooms

7.0

The room I initially received was small for the price I paid, but they changed it promptly within an hour. The new room had wonderful views and was like new.

Service

6.0

The service staff was polite and helpful, making our stay pleasant overall. Although not very professional, they were friendly and accommodating.

Location

8.0

The hotel's location was very handy for us, being close by and in a stylish pedestrian zone. However, there was nowhere to put cigarette butts, which was a downside.

Dining

8.0

The dining experience was very good with plenty of variety, offering delicious and varied options. However, the lack of a wine list in the restaurant was a bit of an issue.

Facilities

8.0

The hotel facilities were nice, with everything we needed during our stay.

Great views

Small rooms

Christian

United Kingdom, March 2024

7.8/10

I had a mix of experiences during my stay at the hotel. The rooms were excellent, with wonderful views and great value for money, but I faced a problem during check-in. The service overall was friendly and accommodating, especially shout out to Millie. The location was convenient for exploring the town, although accessibility could be an issue without a wheelchair. The dining was vey good and catered well for specific dietary needs.

Rooms

8.0

The rooms were excellent and like new, with wonderful views. However, I ended up in a room meant for a disabled occupant.

Service

7.0

The service was very helpful and efficient, despite a hiccup during my check-in process.

Location

8.0

The hotel's central location was perfect for exploring the town, even though it posed an accessibility issue without a wheelchair.

Dining

8.0

The dining experience was vey good and catered well for coeliacs.

Facilities

8.0

The hotel had a good range of facilities to make the stay comfortable.

William

United States, February 2024

8.0/10

My stay at the hotel was a mix of highs and lows. The rooms, despite being for a disabled occupant, were comfortable with good quality amenities, and the central location was convenient. However, there were some issues with check-in, and cleanliness could have been better as the carpet needed more thorough vacuuming.

Rooms

7.0

The room, though meant for a disabled occupant, was comfortable with good quality amenities.

Service

8.0

The staff provided service to a very high standard and were very helpful, but there were some suspicious moments that affected my experience.

Location

8.0

The location was superb, right in the middle of town, which made everything easily accessible by foot, although accessibility issues arise due to taxis not being able to drop customers at the front door.

Dining

9.0

The dining experience was top-notch, catering well for my dietary needs, though limited to sushi.

Facilities

8.0

The facilities were relaxing and stylish, offering a range of services like room service and laundry although a megaphone left on the floor seemed out of place.

Dorothy

United Kingdom, February 2024

7.0/10

My stay at the hotel had its ups and downs. The rooms, although clean and comfortable, had some issues like flooding during showers and mix-ups with check-in. However, the staff were lovely and helpful. The location was convenient, but accessibility was a challenge. The dining experience was good overall, but not the best value for money.

Rooms

7.0

The rooms, despite being clean and comfy, had some unexpected issues like flooding during showers and mix-ups with check-in.

Service

8.0

The staff were lovely and very kind, despite some issues with accessibility when arriving by car.

Location

6.0

The location was quite handy for everything, but accessibility could be a real issue without a wheelchair.

Dining

7.0

The dining experience was good and catered well for specific dietary needs, but some aspects were not the best value for money.